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We understand that it is important for your technology to be up and running. It is our priority to keep our customers and our team safe during the coronavirus (COVID-19) global pandemic.

We are temporarily closed as we try to work on remote support solutions.

 

We are taking precautionary measures to provide the safest environment, including:

  • Minimizing the amount of people gathering in store

  • Rigorous and regular sanitizing of our customer-facing and employee-only areas with an emphasis on high traffic areas or items

  • Sanitizing customers’ items before handling at our counter and post-repair

  • Ensuring our team observes regular and thorough hygiene practices

  • Implementing the proper use of gloves for store staff and repair technicians

  • Sanitizing all shipments, including repair parts

  • Reducing customer seating in the store

  • Providing customers the option to send in items for repair via courier or mail

  • Providing customers the option to have their completed repair mailed or couriered to them

  • Directing non essential staff to work from outside the office so as to limit contact

 

As always, we strive to provide the quickest repair turnaround possible and we will do our best to accommodate expedited repairs.

We understand your experience at Simply Macintosh may look different during this time and we thank you for your patience and understanding.

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837 H Street Arcata CA 95521 | operations@simplymacintosh.com | Temporarily Closed © 2020 Simply Macintosh